• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 10:00am - 7:00pm

 

We have special hours for the holidays.

Holiday hours

About us

MALL INFORMATION

With nearly 400 stores and services, Metropolis at Metrotown is British Columbia's largest shopping centre. Millions of individual shoppers find what they’re looking for and have a great time doing it. It's a destination in itself with must-see attractions like one-of-a-kind events, world-class restaurants and theatres, not to mention great shopping.

Hundreds of shops, including clothing boutiques for men and women, electronics, jewellery, home furnishings, and specialty foods, are located on three sprawling levels. View the mall map. You’ll also find exciting things happening all around. Our Grand Court features unique events year round. View mall events list. And Famous Players SilverCity offers the latest box office hits on the big screen with big sound. For quick bites or sit-down meals, our international food court and our wide variety of restaurants cater to all tastes and diets. With so much to see and do, our friendly customer service staff are always on hand at our two Customer Service Centres to help you out.

Location

Metropolis at Metrotown is at the geographic centre of BC's Lower Mainland, making it easy to get here from just about anywhere in the Lower Mainland. and Northern Washington. Why not find out more about getting here?

For a 360⁰ Tour of the mall, click here.

We're very close to Highway #1, and have a direct connection to Skytrain, as well as a major TransLink bus loop.

Metropolis at Metrotown
4700 Kingsway
Burnaby, BC

Parking

Certain areas of the parking used to access Metropolis at Metrotown are owned by Concord Pacific and managed by Westpark.  Effective May 1, 2019, the EAST surface East Parking along Kingsway between Sussex and Nelson will offer two hours of free parking, with required licence plate registration, followed by paid parking for durations longer than two hours. There will be signage and pay stations present in these areas.  Metropolis at Metrotown and Ivanhoé Cambridge have no authority over this parking. 

The remaining 6,000+ parking spots* for Metropolis at Metrotown shoppers remains available as free customer parking with a four-hour limit, and no registration required.

*There is a small portion of our underground parkade that is for Metrotower 3 paid visitor parking.  This area is in the P2 yellow section, underneath Sport Chek & Zara.  This area has dark blue signage indicating that it’s paid parking.

more info

Paid parking exists for Metrotower Office Complex visitors. Those particular stalls are marked with blue signage stating that it is paid parking.  Parking map

Customer Services

Located on the Upper Level near Claire's or on the Ground Level near the Bank of Montreal, you can stop by either of our two Customer Service Centres in person, or call 604-438-4715.

WiFi

Enjoy complimentary WiFi at the following locations:

  • Grand Court
  • Atrium Court
  • Food Court
  • Both Customer Service areas
  • Upper Level Seating area near Zara

Log on to the network Metropolis at Metrotown.

Customer Inquiries

Contact us for general shopping centre inquiries including requests for donations or mall participation in community events. Call 604-438-4700 or email us at: [email protected]

Explore our site to learn more, or visit our parent company, Ivanhoe Cambridge.