• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 10:00am - 7:00pm


We have special hours for the holidays.

Holiday hours

COVID-19: Precautionary measures we're taking & changes in operating hours. Learn more.


Assistant Manager

Full Time

A|X currently offers exciting positions for enthusiastic, passionate, and highly motivated Assistant Managers to join our Metropolis at Metrotown team. As a member of the management team, you will strive to achieve the best results possible in a fast-paced, positive, and growing luxury environment.

An Assistant Manager assists the General / Store Manager and Associate Manager in driving the business with an emphasis on running the sales floor.

Reports to the General / Store Manager.

Responsibilities include but are not limited to the following:
· Drive for Results
· Ensures that the highest level of customer service is provided in the store.
· Communicates and successfully promotes programs aimed at increasing business.
· Sets an example with constant customer interaction on the selling floor and accountability for personal sales results while maintaining a minimum SPH (sales per hour) goal.
· Ensures all employees are trained and developed in product knowledge, ARMANI selling techniques, and loss prevention.
· Frequent one-on-ones are conducted to ensure Associates SPH goals are achieved.

· Manages a collection within the store to ensure strong sales results are being driven by the successful implementation of all company merchandising guidelines.
· Utilizes analytical skills in order to make strategic merchandising moves on a weekly basis based off of business reports and sell-through.
· Ensures the replenishment systems are followed and the store standard expectations are consistently met.

Human Resources:
· Resolves all HR issues in a timely and effective manner, partnering with the HR Department when necessary.
· Enforces all company policies and procedures.

· Works in conjunction with the General / Store Manager and Associate Manager in managing all areas of the daily operations of the store.
· Ensures that the sales floor is adequately staffed and supervised.
· Ensures all paperwork is completed promptly with attention to detail.

· Maintains efficient systems for receiving stock shipments, transfers, markdowns, and handling of defective merchandise.
· Communicates all inventory issues to the appropriate parties.
· Assists in general housekeeping duties within the store.

Loss Prevention:
· Ensures all cash handling and LP policies and procedures are consistently enforced.
· Ensures store's profits are maximized through effective inventory control.

Job Requirements:
· 2+ years of previous retail sales experience including a minimum of 1 year of retail management experience.
· Must have experience with operations, merchandising, sales, and stock activities.
· Excellent communication & interpersonal skills.
· Ability to multi-task and meet tight deadlines concurrently.
· Ability to understand budgets, sales, hourly goals, and allocations.
· Open availability and able to work a flexible schedule including holidays, nights and weekends.
· College degree preferred.

A|X Armani Exchange offers excellent career growth opportunities, competitive salary, comprehensive benefits package, and generous product discounts. A|X Armani Exchange is an Equal Opportunity Employer.

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 10:00am - 7:00pm
Holiday Hours
    • Good Friday - April 10, 2020 10:00am - 7:00pm
    • Easter Sunday - April 12, 2020 10:00am - 7:00pm
    • Easter Monday - April 13, 2020 10:00am - 9:00pm
    • Victoria Day - May 18, 2020 10:00am - 7:00pm
    • Canada Day - July 1, 2020 10:00am - 7:00pm
    • BC Day - Aug. 3, 2020 10:00am - 7:00pm
    • Labour Day - Sept. 7, 2020 10:00am - 7:00pm
    • Thanksgiving Day - Oct. 12, 2020 10:00am - 7:00pm
    • Remembrance Day - Nov. 11, 2020 11:05am - 7:00pm