• Friday 12-03 10:00am - 9:00pm
  • Saturday 12-04 10:00am - 9:00pm
  • Sunday 12-05 11:00am - 7:00pm
  • Monday 12-06 10:00am - 9:00pm
  • Tuesday 12-07 10:00am - 9:00pm
  • Wednesday 12-08 10:00am - 9:00pm
  • Thursday 12-09 10:00am - 9:00pm

 

Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays.

Holiday hours

COVID-19: Policies and Procedures. Learn more.

Job

Retail Advisor

Full & Part Time

We are seeking Retail Advisors passionate about beauty, wellness, and the environment!

At Aveda, our passion is to connect beauty, well-being and the environment. Our mission is to care for the world we live in, from the products we make to the ways in which we give back to society. We strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world.

Why you will love working with us
· Competitive Wage and Bonus Program
· Every day is dynamic, different and exciting
· Passionate, creative and energetic teams in every location
· "Industry Insider" involvement in editorial, high fashion events
· Work alongside and learn from thought leaders and prominent masters in the beauty industry
· Career focused continuing education
· Performance-based, competitive compensation structure
· Competitive benefit programs
· Endless professional growth opportunities
· Discounts on your favourite beauty line!

As an Advisor, you will be responsible for ensuring high levels of guest services at all times while maintaining a calm, professional and caring presence. This position requires you to understand the guest's needs in order to recommend the right product, service and service frequency for each individual. This role requires knowledge of our product line along with a passion for guest services.

Responsibilities:
· Assess customer needs and make appropriate product recommendations for skin and hair care as well as cosmetic offerings
· Uphold high standards of service
· Treat retail guests to a moment of wellness with relaxing Aveda makeovers, hair and skin rituals
· Working with your team and managers, plan and execute strategies to achieve desired sales goals
· Encourage sales in a manner which ensures quality and effective customer service
· Prepare sales reports and summaries
· Use your knowledge of individual customer to promote and recommend product and services in relations to their individual needs
· Ability to manage multiple tasks in an environment of rapid change and shifting priorities
· Participate in educational offerings with Aveda
· Maintain inventory of products in the front shop
· Ability to follow merchandising schematics and enhance with a flair for detail and impact

Qualifications:
· 2+ years' experience in delivering exceptional customer service in a retail or service environment
· Retail experience in the hair or cosmetic industry an asset
· Excellent communication and interpersonal skills

Business Hours
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 11:00am - 7:00pm
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
Holiday Hours
    • Christmas Eve - Dec. 24, 2021 10:00am - 6:00pm
    • Christmas Day - Dec. 25, 2021 Closed
    • Boxing Day - Dec. 26, 2021 8:00am - 10:00pm
    • New Year's Eve - Dec. 31, 2021 10:00am - 6:00pm
    • New Year's Day - Jan. 1, 2022 11:00am - 7:00pm