• Monday 04-12 10:00am - 7:00pm
  • Tuesday 04-13 10:00am - 7:00pm
  • Wednesday 04-14 10:00am - 7:00pm
  • Thursday 04-15 10:00am - 7:00pm
  • Friday 04-16 10:00am - 7:00pm
  • Saturday 04-17 10:00am - 7:00pm
  • Sunday 04-18 11:00am - 7:00pm

 

Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays.

Holiday hours

COVID-19: Policies and Procedures. Learn more.

Job

Store Manager

Full Time

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.
The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:

Sales Generation
· Meet minimum sales requirements based on store volume (corporate goal)
· Provide exceptional client experience by executing OAK+FORT Sales Culture
· Build and manage client relationships through client database recording
· Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
· Provide industry knowledge through awareness of products and prices in the market
· Drive sales through OAK+FORT eCommerce purchases and social media platforms
· Maximize sales during special events and customer services
· Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
· Respond and appropriately resolve customer complaints and service opportunities

Staff Development
· Source and hire top candidates to build a high performing team
· Build our team by welcoming and onboarding new employees
· Build and maintain relationships with store team, peers, and relevant partners
· Train and develop high performing staff to maximize productivity
· Provide timely feedback and active informal training to staff
· Inspire and motivate team through demonstrating leadership qualities
· Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
· Initiate and communicate team objectives and updates with Management team and corporate partners
· Partner with District Manager to evaluate and dismiss underperforming staff
· Support internal growth through promoting high performing staff
· Host staff meetings as necessary and participate in monthly Manager's meetings

Store Functionality
· Participate in training and execution of floor management
· Ensure the right quantity of stock is in the right place at the right time
· Maintain proper presentation of merchandise in accordance to corporate directives
· Oversee stock room set-up and organization
· Ensure Stock Team ships and receives merchandise with accuracy and efficiency
· Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
· Adhere to loss prevention policies to prevent external and internal theft
· Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to:
· Influence and support others through building presence
· Communicate effectively both verbally and in writing
· Manage time and priorities effectively
· Build constructive and effective relationships with the store team
· Present ideas and recommendations in a professional, organized and logical manner

Business Hours
    • Monday 10:00am - 7:00pm
    • Tuesday 10:00am - 7:00pm
    • Wednesday 10:00am - 7:00pm
    • Thursday 10:00am - 7:00pm
    • Friday 10:00am - 7:00pm
    • Saturday 10:00am - 7:00pm
    • Sunday 11:00am - 7:00pm
Holiday Hours
    • Victoria Day - May 24, 2021 11:00am - 7:00pm
    • Canada Day - July 1, 2021 11:00am - 7:00pm