Services
Always here to help
Our Guest Services is located on the Ground Level next to Walmart. Stop by in-person or you can contact our Guest Service by phone 604-438-4715 or by texting 604-359-9111 during mall hours.
Stroller Rentals
Note: This service is currently unavailable.
We now offer Smarte Carte tablet-enabled strollers for rent. The new strollers are located at Upper Level Central Boulevard entrance, Ground Level near Sport Chek, Ground Level Superstore entrance and Ground Level near Disney & Shaw.
Free Wheelchair/Walker Loans
For those who have difficulty walking for long periods of time, we can provide free wheelchair and walker loans. All you need is to do is visit Guest Services and present valid government-issued photo ID.
EV Charging Stations
Six Electric Vehicle (EV) charging stations are located in the P1 Parkade below Atrium Court.
Charging rates apply as of September 1, 2020.
Charges are in increments of 1 hour.
$2 per hour.
Minimum charge $2.
Limit of 4 hours.
Gift Wrap Service
Note: This service is currently unavailable.
Perfect, professional and inexpensive.
AMAZON LOCKER
Order at Amazon. Pick up here. Deliveries and returns made easy.
Located on the Ground Level near Grand Court, for exact location click here.


ATM Machines
CIBC, Scotiabank, Bank of Montreal and other machines available.
Lockers
Note: This service is currently unavailable.
Cost is $1.00 for the day. Please note that lockers are cleaned out each evening as they are not meant to be used for long-term storage. The lockers are located in the Food Court by Burger King.
Taxi Station
The Taxi Station is located outside the Superstore entrance. Customers can also contact taxis through visiting Guest Services for assistance.
Tourist Information Booth
The Tourist Information Booth is in operation from May to September and is run by the City of Burnaby. It is located beside the Food Court on the Upper Level.