• Tuesday 01-19 10:00am - 7:00pm
  • Wednesday 01-20 10:00am - 7:00pm
  • Thursday 01-21 10:00am - 7:00pm
  • Friday 01-22 10:00am - 7:00pm
  • Saturday 01-23 10:00am - 7:00pm
  • Sunday 01-24 11:00am - 7:00pm
  • Monday 01-25 10:00am - 7:00pm


Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays.

Holiday hours

COVID-19: Policies and Procedures. Learn more.

Contact Us

Administration Office

604 - 4720 Kingsway (Metrotower II)
Burnaby, BC V5H 4N2
Phone: 604-438-4700
Fax: 604-438-3974

General Inquiries

For general shopping centre inquiries, including requests for donations or mall participation in community events, please call 604.438.4715 or email us at: [email protected]

Media Inquiries

For media inquiries, filming or photo requests, please contact: Alice Wong, Marketing Manager at 604-630-3364 with the following information: date and time of day, expected length of time onsite, and exactly what you would like to film (be very specific).  Or email your request with that information to [email protected], attention Alice Wong.  


Non-Emergency Number - 604-630-3324


For fee-based partnership opportunities to market your product or service, or short term programs including sampling and demonstrations, click here.


For information about advertising inside Metropolis at Metrotown, please click here.

Specialty Leasing Inquiries

For Specialty Leasing information and application form, please click here.


Contact Us