• Monday 05-17 10:00am - 7:00pm
  • Tuesday 05-18 10:00am - 7:00pm
  • Wednesday 05-19 10:00am - 7:00pm
  • Thursday 05-20 10:00am - 7:00pm
  • Friday 05-21 10:00am - 7:00pm
  • Saturday 05-22 10:00am - 7:00pm
  • Sunday 05-23 11:00am - 7:00pm


Some stores may have hours that differ from the mall hours displayed above.

We have special hours for the holidays.

Holiday hours

COVID-19: Policies and Procedures. Learn more.

Contact Us

Administration Office

604 - 4720 Kingsway (Metrotower II)
Burnaby, BC V5H 4N2
Phone: 604-438-4700
Fax: 604-438-3974

General Inquiries

For general shopping centre inquiries, including in-mall gift card questions, please call 604.438.4715 or email us at: [email protected]

Charitable Donations & Non-profit Requests

For non-profit & charitable donation requests and our participation in community events, please see Commitment to Community.

Media Inquiries

For media inquiries, filming or photo requests, please contact [email protected] or phone 604-630-3364. Outside of business hours, please call 604-830-0940. 


Non-Emergency Number - 604-630-3324


For fee-based partnership opportunities to market your product or service, or short term programs including sampling and demonstrations, click here.


For information about advertising inside Metropolis at Metrotown, please click here.

Specialty Leasing Inquiries

For Specialty Leasing information and application form, please click here.


Contact Us