• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 11:00am - 7:00pm

 

We have special hours for the Easter holidays.

Holiday hours

Job

Sales Associate

Full Time

Weekend Max Mara represents the Max Mara lifestyle line, featuring a collection that covers all categories of garments and accessories with an all-inclusive selection of formal-informality. Still influenced by its original sportswear DNA, it features linens, cotton, cashmere, wools, and tweeds, yarn-dyed fabrics, patterns, and prints, while fits are constantly updated; the Weekend line symbolizes the idea of lightness and freedom.

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. The Sales Associate's responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
- "Go the extra mile" to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in-store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross-sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Qualifications:
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree preferred

At Weekend Max Mara we offer a competitive salary, benefits package, and a store discount!  Successful candidates will have the flexibility to work evenings, weekends and holidays.

Thank you for your interest in Weekend Max Mara; candidates selected for an interview will be contacted directly.

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 11:00am - 7:00pm
Holiday Hours
    • Victoria Day - May 20, 2019 11:00am - 7:00pm
    • Canada Day - July 1, 2019 11:00am - 7:00pm
    • BC Day - Aug. 5, 2019 11:00am - 7:00pm
    • Labour Day - Sept. 2, 2019 11:00am - 7:00pm
    • Thanksgiving Day - Oct. 14, 2019 11:00am - 7:00pm
    • Remembrance Day - Nov. 11, 2019 11:05am - 7:00pm